Our dedication to quality in all that we do
At BDO, quality is ingrained across the entire firm and is not just a department. Our goal is to establish trust and generate lasting value for our clients, employees, and the communities we serve, regardless of whether we are providing audit and assurance, tax, advisory, or consulting services.
We understand that maintaining a high standard of quality across all service lines is crucial to gaining a trusted relationship with both the public and our clients and our own people. Our strategy, culture, processes, and daily operations all incorporate an integrated, proactive approach to quality.
This commitment to quality shapes how we lead, how we work, and how we evolve.
Our quality management framework
In line with the International Standard on Quality Management 1 (ISQM 1), our system of quality management is designed to deliver reliable, ethical, and insightful services that meet or exceed professional and regulatory expectations.
Based on strategic objectives, the quality management framework sets out how quality is controlled at BDO and how it is ensured. Quality Management System is one of the instruments to ensure that we stay in compliance with requirements.
Our quality management framework encompasses:
- The firm’s risk assessment process,
- Governance and leadership,
- Relevant ethical requirements,
- Acceptance and continuance of client relationships and specific engagements,
- Engagement performance,
- Resources,
- Information and communication,
- The monitoring and remediation process.
The pursuit of quality is a continuous journey
Our system of quality management is dynamic. It changes in tandem with our operations, the sectors we cater to, and the state of international regulations. In addition to meeting criteria, we want to continuously improve ourselves in order to surpass them and establish new benchmarks for service excellence.
Ethics, independence and public interest
The highest ethical standards are upheld across all service lines. We maintain our independence when necessary and conduct ourselves with objectivity, confidentiality, and integrity in all engagements.
Developing value that is sustainable
Quality, in our opinion, is essential to creating enduring bonds with customers, regulators, and the general public. It supports everything we do, from the accuracy of our advice to the reliability of our reports and enables us to deliver outcomes that matter.
Our quality management team
Across all our service lines, BDO’s Quality Management Team is essential for establishing the standard for excellence, responsibility, and ongoing development. To maintain the efficacy, responsiveness, and complete alignment of our System of Quality Management with global standards, each team member contributes extensive experience and leadership.